FAQ’S

  1. What products can you source or produce for us?
  2. What quantity of product makes it viable for me to import?
  3. Which countries can GSS import from?
  4. What is the product quality like?
  5. What do I need to start importing from overseas?
  6. How long will it take for my goods to be manufactured, and arrive into Australia?
  7. What process can I expect to happen through the importing process with GSS?
  8. Why should I use your services and why is it different to using purchasing websites like Alibaba or Made In China
  9. Is it cheaper for me to buy from factories myself on these purchasing websites rather than use GSS’s service?
  10. What about overseas agents claiming they are cheaper or claiming to add only a small margin? Is it cheaper than using GSS’s service?
  11. What if my product is not a generic off the shelf product but needs to be made to our specifications?
  12. How does GSS charge for the goods?
  13. How do I pay the manufacturers for the goods?
  14. How will my goods be delivered?
  15. Do I require an import license?
  16. What if my product needs to adhere to specific standards?
  17. Why should I source from overseas?
  18. How do I start?

1.      What products can you source or produce for us?

Most products, and if we cannot source it, we can usually have it manufactured especially for you to your designs.

Some of the manufacturing processes we offer but are not limited to include:-

2.      What quantity of product makes it viable for me to import?

This will depend upon several factors so as to get the optimum economies of scale that make importing profitable, as well as to find a factory that will want to take on the project. When we speak with the factories we take into consideration aspects such as:-

  1. The type and value of the product and relate it back to how much it costs to transport it.
  2. Your expected frequency of purchases

As a general rule of thumb, and of course dependent on the product, if you are prepared to spend AU$6, 000 of one type of product, then it is very probable that sourcing products overseas should be a profitable exercise for you. GSS always do a pre-assessment and landed quote so you know what each item will cost and so as to avoid being hit by the hidden costs often associated with importing. For a complimentary assessment of your product(s) please let us know what you are considering importing.

3.      Which countries can GSS import from?

GSS can import from any country and this generally depends on where the product is best manufactured. GSS do however specialize in products from China, Taiwan, India and Malaysia As mentioned above, GSS aim to have products produced in the country and region that they can be best produced both quality and price wise. Please feel free to ask us, if you have a specific question or request info@globalsourcings.com.au

4.      What is the product quality like?

Because quality is an incredibly important and difficult aspect to manage at such distance, especially with the cultural differences, GSS have both people on the ground to manage the production process and check the quality. Further to this,  GSS have formulated proven procedures and systems to greatly reduce the risk involved. GSS also have a pre production sample produced which we require to be signed off  on before commencement of production. This allows our customers be confident in our ability to produce the required products.

GSS also work off a quality check list which we formulate with your specific requests and feedback at the beginning and throughout the life of a project.

5.      What do I need to start importing from overseas?

  1. You will need to provide us with either a sample or detailed product drawings of the particular item.
  2. A list of any required specifications product.
  3. A list of any Standards the products are required to meet in the market that they are to be sold.

6.      How long will it take for my goods to be manufactured, and arrive into Australia?

This is highly dependent on the specific product and the requirement for any tooling/molding/set up or production of customized raw material.

GSS start by doing thorough research on the factories available that produce your product or who specialize in your products required production method. Once we have received the various factories specifications, quotes, timeframes and often samples to assess the best quality to price ratio we present this to you. If you are happy with the presented project, then production and delivery takes between 2 and 6 months (as mentioned dependent on the tooling/molding/set up period as well as the time required to acquire the raw material.) We will discuss this individual to your product with you so you can manage your stock levels.

Repeat orders are then usually between 2 and 4 months. Again this timeframe is dependent on the number of steps required in the production process and the accessibility of the raw material. For example some of our raw materials are produced specifically in a customized batch for our clients if it is not a common material in the market. This process can therefore add a little more time if required. GSS can however store material for future orders to reduce the lead time if required.

7.      What process can I expect to happen through the importing process with GSS?

After an information gathering exercise with you, either in person, on the phone, or by email, the GSS team research the best possible options for your business. This includes particulars such as which country and area has the best and required quality to price ratio for your particular products to be sourced from, or manufactured in.

GSS does thorough research on the factories available and once we have received the various factories specifications, quotes, and timeframes we present this to you. If you are happy with the presented project GSS then acquires samples of the product from the factory for your assessment.

Once you give the go ahead GSS place and manage the production with the selected factory. Once the order is completed our people on the ground will do a final quality check according to the approved sample and your specifications given. GSS then manage all of the logistics, customs requirements, and other details required when importing into Australia. The goods are then delivered to your business.

8.      Why should I use your services and why is it different to using purchasing websites like Alibaba & Made In China

Whilst importing from overseas represents great opportunities to save a substantial amount of money, it also can be a fast way to lose a great deal of money as there is always a certain level of risk.

The purchasing websites provide the contact details of suppliers overseas but should you choose to go through this method you are still exposed to all the risks of importing without the contacts and knowledge required to do this well. Sometimes you are lucky and all goes smoothly however there is a reason why there are so many stories of people being “burnt” by importing. It is not always the suppliers, but often it is the management of the process. This management is which is where GSS adds a great deal of value and substantially reduce the risk your business is exposed to.

GSS have both an Australian head office (so you can contact us at any time, get a response, and get the full true picture of the real situation) as well as personnel on the ground overseas to keep track of the actual situation and monitor quality thereby substantially reducing the risk your business is exposed to whilst still helping you achieve the many benefits and cost savings of importing.

The process is also incredibly time consuming and often stressful to do correctly and well. Time being an asset that most of our clients would rather spend on growing their business.

Not only do GSS have access to more cost effective ways to approach the importing of your products, but we are also able to better assess the genuine legitimacy and capacity of manufacturers with our experience and resources. GSS can also help provide insight and solutions into any issues that may arise, whilst not having to combat the additional problems of cultural and language barriers since our personnel are local to the country.

GSS save you a great deal of time and stress with our structured processes and procedures, as well as often being able to avoid costly hold ups and stock level issues due to misunderstandings or receiving the incorrect information.

GSS are also better able to monitor the product quality and ensure you are getting what you have paid for, before the shipment leaves the overseas port.

9.      Is it cheaper for me to buy from factories myself on these purchasing websites rather than use GSS’s service?

Not necessarily. Due to our presence on the ground overseas GSS achieves excellent pricing in comparison with what they usually give International buyers.

Another main factory is that from an online presence it is often deceiving as you may actually be speaking with an agent and not necessarily the factory directly even if they tell you this. Of course this agent is making a hidden margin and this can also lead to a risky situation as they have no real bearing over the factory or your production.

10.  What about overseas agents claiming they are cheaper or claiming to add only a small margin? Is it cheaper than using GSS’s service?

Not necessarily. Many overseas agents offer to source your goods at a very small margin but are often making much more than they claim. Again using these overseas agents can also lead to a risky situation as they have no real bearing over the factory or your production.

11.  What if my product is not a generic off the shelf product but needs to be made to our specifications?

That is not a problem. If you can provide GSS with either a drawing, a sample, and or the products specifications, GSS will be able to find a manufacturer that can produce in the required manufacturing method.

12.  How does GSS charge for the goods?

Once GSS has gathered factory quotes to find you the best quality to price ratio GSS quotes a landed cost per item. This allows you to know the price and budget accordingly. GSS also charges at the buying rate of the day for the currency exchange so you always get a fair price.

13.  How do I pay the manufacturers for the goods?

Payments are usually made in increments as the factory stipulates. For example the most common is a 30% deposit upon placement of the order with the remaining 70% due upon completion of production before the goods are shipped. This amount is calculated based on the buying rate of the US dollar of the day and paid directly to GSS who then make all payments to the factory.

14.  How will my goods be delivered?

GSS generally use sea freight due to the weight and volume of goods. Once the goods have arrived and have been customs cleared, then GSS arrange delivery out to your business premises. GSS manage all logistics for you as part of our service.

If there is ever an urgent requirement, GSS are also able to arrange air freight for certain volumes if you require this. This is often done for light or high value items.

GSS are also able to arrange delivery to other states or countries so feel free to ask if this is what you require. GSS have clients all over the world so this is not a problem.

15.  Do I require an import license?

An import license is not required for most products; however, we recommend that you discuss it with us if you are unsure.

 16.  What if my product needs to adhere to specific standards?

Since you are the expert in your particular product, please advise us if your product is required to adhere to any standards, or if it requires any permits or particular approvals as this is your responsibility to communicate to GSS.

17.  Why should I source from overseas?

Importing may, or may not be for you. A couple of reasons why sourcing from overseas may be a profitable and viable option for you are:

A)    Profit Margins – by using the GSS service you can cut your product or component costs by 20 to 80%. This will of course give you more flexibility to either make higher profit margins on the quantity you sell, or alternatively reduce prices to become more competitive so you can sell larger quantities of your product.

B)    Outsource labor intensive processes – With not only the expense of these processes, often it is hard to find the skilled staff that can perform them. By outsourcing some of these processes you can better utilize your current staff on higher value often more customized production work.

18.  How do I  get started?

Feel free to call us on 07 31615109 or email us on info@globalsourcings.com.au to either discuss your particular requirement and questions or book and obligation free meeting. Then once discussed send GSS the product drawing and specifications or provide a sample of the product(s) you require and leave it to us.